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Natasha Ace
Apr 25, 20192 min read
Telehealth: Considerations when going International
Now that we've discussed how to manage your telehealth program within the country. Let's explore what it means when we cross...
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Natasha Ace
Apr 10, 20192 min read
Telehealth: Things to Consider
Telehealth is simple, right? All you need is an internet connection and an iPhone. Maybe, it could be that simple. But we'd like you...
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Natasha Ace
Mar 21, 20191 min read
Client Induction: The SMS
You can do so many things with an SMS. Make it work in your favour. If a client is late, send them a map. Not sure how to do that? Get...
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Natasha Ace
Mar 18, 20192 min read
Accepting Credit Card Details over the phone
Credit Cards are always a tricky aspect of private practices. As this is a relatively new thing for practitioners, they're unsure how to...
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Natasha Ace
Mar 14, 20192 min read
New Client Induction: Is your reception team asking these questions?
Often times when an administration team member is hired within a private practice, one of their goals is to turn enquiries into bookings....
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Natasha Ace
Jan 25, 20191 min read
Client Engagement: The How
It has been an exciting journey for ourselves while we worked on this Client Engagement Course. We have been lucky enough to be provided...
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Natasha Ace
Jan 22, 20192 min read
Client Engagement – The Journey (free templates!)
Part 1 When you think about your client’s journey through therapy, do you wipe your hands as done and dusted once the client is...
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Natasha Ace
Jan 10, 20191 min read
Client Engagement Course has gone LIVE!
Client engagement in private practice. Ways psychologists can work with their clients for better clinical outcomes.
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Natasha Ace
Dec 29, 20183 min read
A Clinician's Guide to Client Engagement
Are you like me? Sitting in that space between Christmas and New Year's where you don't know what day it is, who you are, or what to do...
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Natasha Ace
Dec 11, 20183 min read
A Clinician's Guide to Private Practice Wastage
Like a leaking bathtub, small wastage in a business can lead to big issues.
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Natasha Ace
Nov 27, 20183 min read
Why every clinician needs to learn business analytics, even if it scares them.
When I meet with clinicians and we speak about aspects of the therapeutic journey the conversation of their bio often comes up. ...
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Natasha Ace
Sep 25, 20182 min read
A Clinician's Guide to Active Client Follow up
How do you follow up your clients? It can be a fine line between stalking and actively taking responsibility for your client’s...
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Natasha Ace
Sep 21, 20184 min read
A Clinician's Guide to Medicare
This Friday update is around Medicare changes and questions I've had come about this week with some of the practitioners I'm working with....
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