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Natasha Ace
Apr 17, 20191 min read
Telehealth: Developing a Marketing Plan
People don't care about your service until you care about their problem. When you listen to what the community needs, you will have a...
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Natasha Ace
Apr 16, 20192 min read
Telehealth: Adapting it in Practice
When working with clients remotely, we should be thinking about more than a way to manage their mental health symptoms. As a resource to...
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Natasha Ace
Apr 10, 20192 min read
Telehealth: Things to Consider
Telehealth is simple, right? All you need is an internet connection and an iPhone. Maybe, it could be that simple. But we'd like you...
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Natasha Ace
Apr 8, 20192 min read
Telehealth: Assessing Readiness
We understand that some practices are working in the telehealth space without pre-planning and thought. We also know that these...
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Natasha Ace
Apr 4, 20191 min read
Telehealth: The Basics
Telehealth, also known as telemedicine, telepsychiatry or telepsychology, is used to assist improving client (mental) health status. We...
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Natasha Ace
Apr 3, 20191 min read
March Webinar: Talking about money with clients (Don't miss April)
#privatepracticebasics
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Natasha Ace
Apr 1, 20191 min read
Freebie Alert! 24 Day Self-Care Challenge
We know you're in the business of taking care of your clients. We also know that self-care is necessary to prevent burnout. Seeing that...
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Natasha Ace
Mar 29, 20192 min read
New Contractor Induction
When a new clinician joins a private practice, how do you induct them? This post gives you a few tips to help with the process.
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Natasha Ace
Mar 27, 20193 min read
New Client Induction: Your Room
Now that the client has finally made it into your office, we start to assess what does the client experience to make them feel "safe." ...
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Natasha Ace
Mar 25, 20192 min read
New Client Induction: The Reception
When I owned a private practice in the States, I had a young woman from one of the local universities contact me about completing a...
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Natasha Ace
Mar 21, 20191 min read
Client Induction: The SMS
You can do so many things with an SMS. Make it work in your favour. If a client is late, send them a map. Not sure how to do that? Get...
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Natasha Ace
Mar 19, 20192 min read
New Client Induction: the email
Most practices are busy(ish). Which means your new clients are taking a booking in your diary that is 2-6 weeks away. Even if clients...
19 views0 comments
Natasha Ace
Mar 18, 20192 min read
Accepting Credit Card Details over the phone
Credit Cards are always a tricky aspect of private practices. As this is a relatively new thing for practitioners, they're unsure how to...
17 views0 comments
Natasha Ace
Mar 14, 20192 min read
New Client Induction: Is your reception team asking these questions?
Often times when an administration team member is hired within a private practice, one of their goals is to turn enquiries into bookings....
21 views0 comments
Natasha Ace
Mar 12, 20192 min read
New Client Induction: The Phone Call
The new enquiry phone call is quite possibly the most critical part of client induction. If you believe that reaching out is the hardest...
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Natasha Ace
Mar 7, 20192 min read
New Client Induction: The Basics
We all know the importance of first impressions. Our next course is to help you broaden this impression for your new enquiries, which...
24 views0 comments
Natasha Ace
Mar 4, 20191 min read
Freebie Alert! Step by Step for a Digital Health Practice
As the allied health field evolves and technology becomes more mainstream, we find it hard to keep up. Whilst the general practitioners...
18 views0 comments
Natasha Ace
Feb 28, 20191 min read
Freebie Alert! 20 Day Business Challenge
In our lead up to March Madness (if you are unfamiliar with this American Meaning, please see this video here) we trust that your...
9 views0 comments
Natasha Ace
Feb 21, 20191 min read
Say Hey: We're adjusting our pricing as of 1st March 2019
With three months left of this financial year, we are adjusting our pricing to reflect the value of our service more accurately and to...
11 views0 comments
Natasha Ace
Feb 18, 20191 min read
New Client Induction
How do you "welcome" your new clients to your practice? Have you accepted a quick two-minute phone call which covered the time and day...
22 views0 comments
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